Refund and Return Policy – Ccmyauthic

Our Customer-Friendly Return Promise

At Ccmyauthic, customer satisfaction is paramount. We stand behind our products with a straightforward 30-day return and refund policy. If you’re not completely satisfied with your purchase, we make returns simple and stress-free.

Return Eligibility Requirements

To qualify for a return, items must be:

  • In unused condition, exactly as received
  • Returned in the original packaging with all tags attached
  • Accompanied by your receipt or proof of purchase

Non-Returnable Items

For health, safety, and quality reasons, the following items cannot be returned:

  • Perishable goods (food, flowers, newspapers, magazines)
  • Intimate or sanitary products
  • Hazardous materials, flammable liquids or gases
  • Gift cards
  • Select health and personal care items

Please note: Returns should be sent directly to us, not to the manufacturer.

Understanding Partial Refunds

We may issue partial refunds under certain circumstances:

  • Items returned with damage or in altered condition not caused by our error
  • Products missing parts or components
  • Items returned more than 30 days after delivery

We will always communicate clearly about refund decisions.

Refund Processing Timeline

After receiving and inspecting your return, we will:

  1. Send an email confirming receipt of your returned item
  2. Notify you of approval or rejection of your refund request
  3. Process approved refunds promptly to your original payment method

Most refunds appear in your account within 3-7 business days, depending on your financial institution’s policies.

Troubleshooting Delayed Refunds

If you haven’t received your refund after processing:

  • First, check your bank account again
  • Contact your credit card company to inquire about pending refunds
  • Verify processing times with your bank
  • If still unresolved, email us at [email protected] for assistance

Sale Items and Exchanges

Please note that only regular-priced items are eligible for refunds. Sale items are considered final sale.

For defective or damaged items, we offer exchanges. Contact us at [email protected] and ship the item to:

Gift Returns

We handle gift returns with special care:

  • If you received a gift shipped directly to you: Upon return, we’ll issue a gift credit equal to the item’s value
  • If the gift giver shipped to themselves first: The refund will go to the original purchaser

Shipping Your Return

Please note:

  • Return shipping costs are the customer’s responsibility
  • Shipping fees are non-refundable
  • For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance
  • Delivery times vary by location

Need Assistance?

Our customer service team is ready to help with any questions about our return process. Contact us at [email protected].

At Ccmyauthic, we’re committed to your complete satisfaction and will work with you to resolve any concerns about your purchase.